Cancellation Policy

At TIGIQ.COM, we strive to provide a smooth and satisfying shopping experience. If you need to cancel an order, please review our cancellation policy below:

Order Cancellation Window

  • Orders can be cancelled within 24 hours of placing the order.

  • After 24 hours, the order will be processed, and cancellation may no longer be possible.

How to Cancel an Order

  • To request a cancellation, please contact our customer support team via:

  • Please include your order number and reason for cancellation.

Cancellation Approval

  • Cancellations requested within the 24-hour window will be processed promptly.

  • Orders already shipped or packed are not eligible for cancellation.

Refund for Cancelled Orders

  • If payment was made online, a full refund will be initiated upon successful cancellation.

  • Refunds will be credited to the original payment method within 7-10 working days.

Important Notes

  • Cash on Delivery (COD) orders must also follow the 24-hour cancellation rule.

  • Repeated cancellations or fake orders may lead to account restrictions or blocking.

  • TIGIQ reserves the right to cancel any order due to unforeseen issues such as product unavailability, payment verification problems, or suspicious activity. In such cases, customers will be informed and refunded promptly.